Returns & Exchanges
At Gojira, we want you to be completely satisfied with your purchase; if you are not happy with your order, you can return any item within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Log into your Gojira account and select the order you wish to return to generate a unique return authorization code.
- 2.Pack Your Items
Place the unworn items with original tags attached into their original packaging to ensure they are protected during transit.
- 3.Attach the Label
Print the prepaid shipping label provided in your portal and secure it firmly to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated courier and keep your tracking number; your refund will be processed within 5-7 business days of receipt.